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Softr Client Portal Bug Fixes for Aumoria
Resolved critical functionality issues in a Softr client portal, restoring forms, data sync, login, and user-specific content visibility.
The problem
Nada El Hanna required urgent troubleshooting and resolution of critical issues within her Softr-based client portal connected to Airtable. The platform, used for managing user-submitted stories and file uploads, had multiple broken functionalities affecting user experience and data visibility. The objective was to quickly diagnose and fix core system issues while preserving the existing structure. All problems were resolved efficiently, restoring full functionality and improving system reliability.
What we built
This project focused on diagnosing and resolving four critical issues within a Softr client portal integrated with Airtable. The story submission form was failing with a generic error and was restored to ensure proper data capture and Airtable syncing. Data tables in Softr were not refreshing despite correct Airtable data, which required fixing the integration layer and ensuring proper data synchronization. The magic link authentication system, although enabled in the plan, was not functioning and was correctly configured to allow seamless user login. Additionally, user-specific data filtering was broken, preventing users from viewing their uploaded files; this was resolved by correcting visibility rules and filtering logic.
Topics
- Education & Tutoring
- Airtable
- Softr
- CustomJS
- Mailchimp
- SendGrid
This was a client portal development build. See what a build like this costs, or hire a Softr developer to do the same for you.
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