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Custom client portal development, shipped in weeks
We design and build branded customer logins where your clients view files, track project status, and message your team — all under your domain, with role-based access and enterprise-grade security. Built on Softr + Airtable, so you get a production portal in weeks instead of the months a fully custom build takes.
What is a client portal?
A client portal is a secure, branded login area where your clients access their own files, track project status, and message your team. Each account sees only its own records. Built on Softr + Airtable it runs under your domain, so clients never see a third-party tool.
What you get
- White-labeled client login on your own custom domain
- Role-based permissions so each client sees only their data
- File sharing, status tracking, and in-portal messaging
- Airtable back end your team can manage without a developer
- SSO, granular roles, and SOC 2 / HIPAA-aware data structure on request
Who this is for
- Agencies and consultancies still sending files, status updates, and approvals one email thread at a time.
- Professional-services firms whose clients keep asking where their project has got to — and whose team keeps answering by hand.
- Teams whose client data sits in spreadsheets that nobody outside the company can safely be given access to.
- Anyone who has been quoted six figures and six months for a custom-coded portal and suspects the problem is smaller than that.
What we typically build
Onboarding and document portals
Clients upload what you need, sign what they have to, and see exactly which items are still outstanding — instead of you chasing the same three attachments by email.
Project status and delivery tracking
A live view of where each piece of work stands, so the status update happens without a meeting and without anyone writing it.
Billing and invoice visibility
Invoices, payment history, and what's outstanding, in the same place as the work — with Stripe wired in where clients pay directly.
Support and request intake
Structured requests that land in your Airtable base already tagged and assigned, rather than in an inbox someone has to triage.
What it costs
Most client portals land in Portal Starter or Portal Pro. Starter covers a single-role portal with up to 5 pages and ships in 10 days. Pro adds multi-role permissions, up to 15 pages, Make/Zapier automations, Stripe, Slack and Calendly integrations, a custom domain, and full white-label over 3 weeks. Portals with unusual logic or two-sided payments move up to Custom Build.
- Portal Starter
- $2,500 · One-time · 10-day delivery
- Portal Pro
- $5,500 · One-time · 3-week delivery
- Custom Build
- from $9,000 · 4–8 week delivery
Fixed price and date agreed before we start. You own the Airtable base and everything else we build.
Full breakdown on the pricing page.
How it works
- 1
Scope & fixed quote
Tell us what your clients need to do inside the portal. You get a fixed price and timeline — usually within 24 hours.
- 2
Design & build
We build the portal on Softr + Airtable with your branding, structuring the data model to scale to thousands of users.
- 3
Launch & handover
We ship to your domain, hand over an Airtable base your team owns, and include 14 days of free post-launch bug-fixes.
Frequently asked questions
How secure is a Softr + Airtable client portal?
Airtable is SOC 2 Type 2 certified and HIPAA-compliant on Enterprise plans; Softr adds SSO, custom domains, and granular role permissions. For regulated industries we structure the build to meet your compliance requirements from day one.
Can clients only see their own data?
Yes. Row-level and role-based permissions ensure each client account only ever sees the records assigned to it — a core requirement of every portal we build.
How long does a client portal take to build?
Most portals ship in 2–4 weeks depending on scope. You get a fixed timeline up front, not an open-ended estimate.
Builds we've shipped
- Easiva Taiwan: Media & Map
Real Estate — Large-gallery performance limits resolved, with zero downtime during a staged rollout.
Before you decide
- See what each package costs and includes — every build is a fixed price against a fixed timeline.
- Browse portals we've shipped on this stack with the brief, the build, and the outcome for each.
- Read about the three senior builders behind the studio, or hire a Softr developer directly.
- Not quite what you need? We also build internal tools & CRM development, marketplace & membership development and 14-day MVP sprints.
Ready to get started?
Tell us what you need and we'll reply with a fixed quote — usually within 24 hours.